> Which countries do you ship to?
UPDATE: Due to the current Canadians Postal strike, we are not able to process orders with a Canadian address (except by DHL). For more information, please contact us. Thank You!
We ship orders to: United States, Australia, and the United Kingdom
> How will my order ship?
Depending on which distribution center your order will ship from, it will be shipped by either UPS, FEDEX, DHL, USPS or standard international mail.
> I have ordered multiple products. Will they all be shipped at the same time, in the same box?
If the items in your order are stocked in the same location, they may ship together. Although due to our extended variety of products available on our site and the various distribution centers we use, your order items may be shipped separately.
> How long will my order take to arrive?
That depends on the product and where it ships from. Most orders arrive within 16 days, but on rare occasions it may take up to 35 days. If your order is time critical, please email us before ordering so we can offer you expedited shipping options - email@example.com
> What payments do you acccept?
We accept American Express, Visa, Discover and Mastercard. We also accept Paypal.
> Is my payment secure?
Southwest Skulls (Western World Enterprises), uses Shopify's secure checkout and payment gateway. Like all Shopify ecommerce sites, we are PCI compliant. Furthermore our site is SSL certified (see the lock next to our url on your browser?) So your payment information is secure.
> Where are your product made?
We have products manufactured in Italy, Spain, Japan, China and the United States.
> Do you offer any type of customization?
Yes, we offer engraving on certain items. Please contact us for more information.
About Southwest Skulls
> Are you a real company or just a person?
We are 100% real company. We are owned and operated by Western World Enterprises, in the state of North Carolina, USA.